Associated Risks

If at any time you experience discomfort while using any products recommended by Carpal Tunnel Coaching (CTC), discontinue use and consult a licensed health care provider. The products are intended to support your recovery. However, if pain worsens or if you are already experiencing severe symptoms from Carpal Tunnel Syndrome, consult a physician. Information provided by CTC is intended for educational purposes and not as a substitute for a personalized assessment by a doctor or other licensed health care provider. Site users and customers agree to hold Carpal Tunnel Coaching harmless from any claims resulting from the use of the coaching service or of the products.

Refund Policy for the Online Video Coaching

We guarantee your satisfaction or your money back within 30 days of purchase!

Your commitment to yourself is the essence of your recovery. Stick with the video coaching program. Use the recommended tools in the suggested manner. Then celebrate your efforts. You can overcome your problem through informed decisions and proven therapeutic techniques.

It is impossible and unethical to guarantee outcomes because individual results will vary. However, we are confident that applying the information found in the online video coaching will provide you with a better grasp of your problem and provide you with immediately applicable self-care techniques. Or your money back! (Within 90 days of purchase.)
Our goal is to provide you with quality information and responsible self-care techniques.

Refund Policy For All Other Carpal Tunnel Coaching Products

Used or worn wrist braces are not returnable. Contaminants, bed bugs, lice, fleas, staph, bacteria, and other serious contagious skin diseases can be spread easily on the surfaces of these products. For that reason, measure twice and order once!
No gels or lotions may be returned or exchanged once delivered. Product tampering is a serious concern of ours and of our customers.
We will not accept returns on ANY pillows once removed from their sealed packaging. Head lice, bed bugs and pet fleas can contaminate our entire facility or a buyer’s home.

The DVDs or CDs are not returnable. No exceptions will be made unless they are defective upon receipt. All other opened products cannot be returned.

Shipping and handling charges for returning unopened items shipped by the fulfillment company are borne by the buyer.

International Buyers – Be advised that import duties, taxes (including VAT) or any other charges that may be assessed in the customer’s country are not included in the item price or shipping cost. These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to buying. Any international buyer who refuses a package for any reason or as a method of returning the order will be 100% financially responsible for the cost of the return shipping charges and/or the cost of abandonment of the order. The return shipping cost and/or in the case of abandonment the total cost of the order will be deducted from the amount paid and may result in no refund being due.

Questions?

Let us know how we can help you.
Email: returns@carpaltunnelcoaching.com
Phone: 941-677-3785